Author Archives: Marketing & Co.

  • EXALEAD Dassault Systèmes will be present at the AfterMarket Europe 2014 Event

    October 6th, 2014 by Marketing & Co. Big Data, Customer Relationship Management, Events, Industry Solutions, Technology 0

    EXALEAD is participating in the AfterMarket Europe 2014 event on October 22nd to 24th at The Grand Hotel Huits ter Duin near Amsterdam, The Netherlands. During this conference, we will explore the potential of eServices and machine data relative to industry.

    EXALEAD will be represented by Alexandre Figuière, Apps Development Manager in Paris.

    His presentation will focus on the use of EXALEAD technology to provide extended aftermarket support while creating new eServices. Indeed, servicing complex machines requires accessing a wide variety of highly heterogeneous information. Moreover, these same machines produce a lot of valuable information that could be put to great use, with the right tool.

    EXALEAD technology is the right approach for producing new services, reducing costs and providing an overall enhanced customer experience. EXALEAD CloudView for eServices transforms data into real enterprise benefits.

    More information on this event: http://aftermarketeurope.com/

  • The LOD2 project results presented in “Linked Open Data — Creating Knowledge Out of Interlinked Data”

    September 10th, 2014 by Marketing & Co. Big Data, Exalabs, Technology 0

    As part of the LOD2 project, Bert Van Nuffelen, Christian Blaschke and I, wrote a section in the book: “Linked Open Data — Creating Knowledge Out of Interlinked Data”. In our chapter, we focused on recommendations concerning the LOD paradigm, relative to an enterprise application use.

     

    As you may recall, we wrote this blog post presenting the project a few years ago.

     

    LOD2 is a large-scale integrating project funded by the European Commission within the FP7 Information and Communication Technologies Work Program (Grant Agreement No. 257943). Started in September 2010, LOD2 project comprised leading academic and industrial partners from across 11 European countries and South Korea to advance the state of the art in research and development in Linked Data lifecycle management.

    During the 4 years of LOD2 project, the Linked Data paradigm has evolved from a practical research idea into a very promising candidate for addressing one of the biggest challenges in the area of intelligent information management: the exploitation of the Web as a platform for data and information integration as well as for search and querying. In fact, Linked Open Data technologies has evolved as a powerful enabler for the transition of the current document-oriented Web into a Web of interlinked Data and, ultimately, into the Semantic Web. As a consequence, an increasing number of data providers has adopted the Linked Data paradigm leading to the creation of a global data market of billions of data facts. In that context LOD2 targets a number of research and industrial challenges to close the performance gap between traditional well adopted and established data management systems, like databases, and emerging new W3C standards based services. To achieve the later goal, LOD2 consortium published LOD2 Stack, an integrated distribution of aligned tools which support the whole life cycle of Linked Data from extraction, authoring/creation via enrichment, interlinking, fusing to maintenance.

    Dassault Systèmes was the leader responsible for the coordination of the activities on the integration of the Linked Data in enterprise applications. Thanks to the successful collaboration with the other LOD2 partners, we achieved an application demonstrator in the domain of HR (Human Resources) to showcase a concrete use case of using the Linked Data paradigm in an enterprise application. Moreover, Dassault Systèmes and the LOD2 consortium defined a list of recommendations and best practices to efficiently exploit the semantic possibilities of the Linked Data paradigm in an enterprise environment.

    Amar Djalil MEZAOUR
    R&D EXALEAD development manager

    You can read these recommendations in :Building Enterprise Ready Applications Using Linked Open Data, chapter, pages 155 – 174”.

    You can also download the entire book here.

     

  • SEEK – Leading Aussie Job Search Website Powered by CloudView

    July 17th, 2014 by Marketing & Co. Customer 0

    SEEK Customer Story

    When SEEK wanted to improve job match relevance and enhance the user experience of its job search website, the company selected EXALEAD CloudView to provide more thorough and targeted search results.

    SEEKING THE PERFECT MATCH

    In a world where people data is more readily available and people are more mobile, talent searching has become more complex than ever before. SEEK plays a crucial role in matching hirers with the most relevant candidates. With the ability to create sophisticated and seamless technology solutions that work across desktop and mobile devices, SEEK can leverage the power of search to perform fast and accurate matching capabilities that deliver highly relevant search results. Read more here

  • Achieve Rapid and Dramatic ROI from Innovative Legacy Data Discovery and Parts Reuse

    June 18th, 2014 by Marketing & Co. Big Data, OnePaart, Part Reuse 0

    Part 3/3 of Reveal, Reuse, Reduce Series: Reduce Duplicate Parts

    As we saw in Part 2, EXALEAD OnePart helps companies optimize the reuse of components and parts, avoiding creating duplicate parts at the front end; this contributes to efforts to halt the propagation of unnecessary processes and costs throughout the enterprise. OnePart can also be leveraged to tag and root out existing duplicates. While conducting the search, the user may come across two or more parts that are pretty much the same. With access to all related metadata, the determination of which part to keep and modify or reuse, and which obsolete parts, and their attendant costs, to rework or recycle over time, is more obvious. Let’s see how this process can be automated.

     Going One Step Further

    Clearly, when a company’s part numbers are in the thousands or the millions, or when faced with a merger or acquisition that will multiply the number of parts, finding and winnowing down duplicate parts can be an overwhelming proposition. The power of EXALEAD OnePart simplifies the task by grouping and recategorizing parts, at which time the decision to reuse, modify, or eliminate can be rapidly made.

    OnePart introduces a new way to work, focused on defining the existing stock of parts according to their metadata and shape. It does not come with pre-defined groupings; the company chooses how to categorize its parts and OnePart adapts in consequence. These unlimited categories are then entered into the PDM and ERP systems so that parts can be better managed in the future, saving time and money. 

    How does it work?

    • First, quality and method engineers define the kinds of “universes” that exist within the company’s legacy parts. For example, a part that has been created in copper and purchased externally could make up one universe. The parts that meet these criteria are found by using OnePart’s metadata search capabilities.
    • Next, the universes are segmented into clusters according to their shape. As an example, a cluster could represent all of the clamps of the same size. The engineer wants to reduce the 20×20-sized clamp cluster first, because it represents the most expensive inventory (according to unit price x quantity in stock).
    • The cluster displays all of its parts. Those listed first are those that are recommended to be the master, based on the rules defined by the Engineering, Manufacturing, and/or Procurement departments. As an example, masters could be those parts with the most recent (less than six months) and active history in the ERP system with REACH Directive approval.
    • When all the parts in the cluster are determined to be either the master, alternate, or obsolete, then the result is massively propagated into OnePart and the 3DEXPERIENCE Platform. A workflow of acceptance can be used to propagate into the stock through the ERP.

    Because the parts catalog is narrowed down, engineers and designers have more time available to be more creative than they would by simply creating (or recreating) required parts. And the discovery of a broad selection of existing possibilities can lead to further creativity and innovation.

    A New Paradigm to Directly Optimize Working Capital

    A less obvious beneficiary of reducing duplicate parts is the Purchasing department. Purchasing personnel are able to search the ERP and associate its contents with documentation found in other systems. They can go one step further and benefit from the results of using OnePart to pare down duplicate parts. This simplifies the system and the responsibilities of the Procurement team, as they can better negotiate with vendors based on volume. Reducing the number of parts in progress is an expenditure analysis application for the financial controller that directly impacts the balance sheet, lowering inventory and ultimately working capital. 

    Benefits of OnePart

    Here the benefits of OnePart are obvious. Continuing on the path of New Part Creation leads to additional spending. Using it to reuse saves time and money. Implementing it as part of an ongoing parts management program adds significant value over time.

    Conclusion

    In this 3-part series, we’ve seen that designers and engineers are looking for a solution that finds and gathers all existing product part-related information, no matter the format—adding similarity, metadata, and semantic-linked documents and related information to shape-search capabilities. It should allow users to quickly discover if the part exists by simply shortlisting the possible designs, comparing them, checking their similarity, navigating parent/child relationships, and assembling related documents to reuse legacy parts, reduce duplicate parts, and revitalize the product development enterprise.

    We’ve created this interactive video for you to see how much your company could save!

    For more information, contact us at exalead-onepart@3ds.com.

  • OnePart Industry Videos Available!

    May 26th, 2014 by Marketing & Co. Industry Solutions, OnePaart 0

    OnePart is picking up steam in a number of important industries.  Here are a couple of examples of how customers are reaping the benefits of OnePart’s speed and user-friendliness in:

  • Achieve Rapid and Dramatic ROI from Innovative Legacy Data Discovery and Parts Reuse

    April 29th, 2014 by Marketing & Co. Big Data, OnePaart, Part Reuse 0

    Part 2/3 of Reveal, Reuse, Reduce Series: Reuse Existing Parts

    The Cost of Creating New Parts

    Confronted with the need for a specific part to meet form, fit, and function requirements for a new product design, engineers currently face two undesirable choices:  they can waste valuable time manually trying to find a suitable part—frequently a daunting task that just takes too long—or they can give up on the search and create a new part. 

    While the decision to design a new part may be the most convenient and fastest course of action for the individual engineer, he or she may not be aware that its impact trickles down throughout the entire product development and manufacturing organization—unnecessarily increasing part counts and slowing time-to-market. In product development alone, new part designs have to be analyzed, validated, and prototyped, steps that can consume valuable R&D resources. Moreover, by making something new instead of utilizing tried-and-tested designs, new part development can increase the risk of problems related to quality and manufacturability.

    After a new part leaves product development, it creates additional work and costs for every downstream department, from sourcing, production, inventory, and distribution to sales, marketing, and support. New tool paths will have to be created, materials will need to be procured, and new part numbers will have to be added to user, service, and ordering publications, actions that are best avoided if possible.

     The Value of Existing Parts

    Instead of creating a new part, designers and engineers can look for a similar one amongst legacy parts. Because of the advantages surrounding the use of existing designs, every aspect of a manufacturing enterprise and extended supply chain—including product design, engineering, documentation, procurement, purchasing, manufacturing, inventory, distribution, service, sales, marketing, and management—will become more efficient, ensuring high levels of quality while accelerating time-to-market.

    In fact, a wealth of value is lying dormant in the form of existing parts and assemblies, which designers and engineers can often incorporate into new product innovations. According to The Aberdeen Group, a leading information technology and business intelligence research analyst, the annual carrying costs of introducing a new part number range between $4,500 and $23,000 per item, making duplicate part proliferation a known source of cost exposure. These costs represent the hidden treasure buried beneath an enterprise’s voluminous data infrastructure—costs that directly impact throughput, productivity and, ultimately, profit margins.

     

    This unwieldy mass of data contains not only 2D and 3D product designs—in the form of CAD models and engineering drawings—but also a cornucopia of associated information, ranging from analysis reports, tool paths, and bills of materials (BOMs) to assembly and user documentation, quotes and orders, inventory and service reports, and other design and production information. However, extracting the potential value hidden within this mountain of data requires an efficient and cost-effective means for finding, accessing, and leveraging existing design assets to facilitate future product development through design reuse.

    Reveal Hidden Assets & Reuse Legacy Parts

    As we saw in the previous post, before existing parts can be reused, all potential parts that might satisfy a specific set of requirements need to be located, sorted, and evaluated. With an integrated search experience, a variety of search terms and approaches are leveraged to locate not only design models with suitable geometries but also any and all related metadata. Beginning with a search using descriptors of the part, such as part number or color, project name, file type, the original designer’s name, and more, the search is refined according to its features. From there, the user can compare similar parts and find linked content to make the right, informed, documented reuse decision in less than two minutes.

    Once a set of existing parts that might fit the need is found, the user further interrogates information about possible candidates in order to identify the most suitable part for the job. For example, a part with a specific load rating, that’s available in inventory, or manufactured in a certain geographic location, may be required. Because an integrated search experience gives one the ability to find and access all metadata related to a part, the user will be in a much better position to determine and select the part that best satisfies the particular situation.

    Who Benefits from an Integrated Search Experience

    By utilizing the EXALEAD OnePart Web-inspired, easy-to-use search system that extends beyond traditional shape search and does not require knowledge of CAD, every interested member of the organization will have access to in-context product design information and can thus contribute to cost reductions and productivity gains related to design reuse. The wide range of users ensures rapid and dramatic ROI in a matter of months, recuperating software, maintenance, services, and hardware investments throughout the enterprise.

    Each time a part gets reused, savings of $1,000 to $14,000 per year are realized, depending on the industry. Productivity gains are found throughout the following departments:

    Engineering Designers and engineers will be more productive devoting more time to high-value new projects, delivering them faster. These productivity improvements will extend beyond product development while alleviating the informational demands on designers and engineers.

    Quality As there are few risks associated with using existing, proven parts that have already been tested, quality improvements are inevitable.

    Manufacturing Incorporating an existing part into a new product is a “known quantity” for the manufacturing team. Personnel and manufacturing time are saved, as are time and costs incurred by tooling.

    Bidding & Procurement Reusing parts decreases stocking costs, leading to savings without damaging important relations with suppliers. The purchasing organization will identify and analyze the right parts more efficiently, making more informed decisions about producing or buying parts.

    Sales Streamlining the product catalog lets sales associates better focus their pre-sales and support efforts.

    Most importantly, the above productivity gains impact the bottom line:

    Management The time saved by engineers and others leads to cost savings that can be reallocated to other programs, potentially to launching new products. Lowering the number of assets decreases working capital, so more cash is available to devote to other projects.

    The value created by an integrated search experience is clear. Ultimately, customer satisfaction and loyalty improve thanks to faster time-to-market and higher quality, so the investment is easily justified.

    In Part 3, “Reduce”, we’ll explore how an integrated search experience can reduce duplicate parts.

    In the meantime, to see how much your company could save with parts reuse, check out our personalized interactive simulation app! 

     

  • AO Foundation – CloudView in Life Sciences

    April 22nd, 2014 by Marketing & Co. Big Data 0

     

    Learn how Swiss life sciences organization AO Foundation is benefiting from using CloudView:

    EVERY QUESTION HAS A PRECISE ANSWER

    The AO Foundation looked for a way to provide its global network of surgeons and hospital personnel with fast and easy access to all its information and to deliver this information in a way that has meaning for the inquirer. “Each specific question requires a specific answer, not a plethora of lines of data that the inquirer must manually sift through to find an answer,” said Benno Richner, chief information officer at AO Foundation. “The tool we needed had to have the ability to automatically and intelligently access all the information, whether stored in one of our internal databases or on the cloud in third-party information systems, and to filter the results as a function of the search criteria defined by the surgeon. The results have to be exhaustive but relevant to the inquirer’s problem,” he emphasized.

    Read more here

  • Achieve Rapid and Dramatic ROI from Innovative Legacy Data Discovery and Parts Reuse

    April 9th, 2014 by Marketing & Co. Big Data, New products & features, Part Reuse, Powered by Exalead, Technology 0

    Part 1/3 of Reveal, Reuse, Reduce Series:  Reveal Existing Parts

    Instead of incurring monetary, quality, and capacity expenses associated with creating new parts, you can leverage intelligent search technology to revitalize product development by maximizing design reuse. A completely integrated search experience, adding similarity, metadata, and semantic-linked documents and related information to shape-search capabilities, will help you quickly access in-context product design information throughout your enterprise. In this series we’ll explore why and how companies can reveal, reuse, and reduce existing parts to save time and money.

    Managing the Complexity of Doing Business

    Business innovation and technology advancements are making R&D departments more sophisticated and global, with teams collaborating around the world. This leads to more complex product engineering and with this complexity comes varied information systems, resulting in more product data that needs to be managed.

    Some of the largest volumes of data are related to product parts. From CAD files and drawings to sourcing information and inventory reports, diverse data is commonly located throughout the enterprise. Companies that are equipped to make rapid, informed decisions about whether a part needed for a product already exists can then determine whether:

    1) based on its associated information, it can be reused, or

    2) it needs to be modified, or

    3) a new part needs to be created or purchased.

    But in order to make this decision, designers and engineers first must determine whether the part exists, a potentially daunting and time-consuming task.

    The Challenges of Locating Part Information

    Extracting the potential value hidden within this mountain of product data requires an efficient and cost-effective means for finding existing design assets to facilitate future product development through design reuse. The challenge lies in locating a single part in a legacy data trove that may contain more than a million files.

    Many technologies, ranging from product lifecycle management (PLM) to 2D/3D database search systems, allow queries of legacy data based on the shape of a part’s geometry—known as shape search. These search systems typically do not communicate between each other, thus requiring clumsy searching of multiple sources.

    Furthermore, today’s manufacturing organizations require more part information than shape in order to support prudent, informed decisions that both maximize design reuse and streamline downstream processes.

    The Limitations of Shape-Only Search

    Search applications based solely on shape have significant shortcomings, which limit their ability to meet the search needs of today’s manufacturing enterprises. Shape search packages typically support geometry searches from within the specific CAD, PLM, or software application, and fail to tap into an organization’s extended data trove of product information.

    Shape-searching by sketching the part in a CAD system can be imprecise and wastes time. Making a sketch accurate enough to identify similar parts often takes almost as much time as designing a new part. This defeats the time-saving advantage of shape searching. And users without a CAD license are unable to access the system.

    Part geometries can be extremely complex with sophisticated algorithms that make for an unwieldy amount of shape information to search. Shape-only search typically processes all of this geometric information mathematically in order to find a similar part. If the shape signature/outline is defined from the beginning as being less exact, the simpler format and size of the data will make the search faster. The advantage is that more similar parts will be found, at which time the decision can be rapidly narrowed down. And the discovery of a larger selection of existing possibilities can lead to further creativity and innovation.

    Searching on shape alone is analogous to performing a Web search using a single word on only part of the Internet. Because of the narrow set of programs searched, the results will be incomplete and may not necessarily meet the need or satisfy other important usability criteria.

    Most importantly, software applications that search only on shape are limited in scope, packaged for use solely by designers and engineers, and cannot support the search needs of other personnel and/or departments that require ready access to this vital information.

    Informed Decisions Demand an Integrated Search Experience

    What’s really needed is a tool that finds and gathers all existing part-related information—adding similarity, metadata, and semantic-linked documents and related information to shape-search capabilities—through an integrated search experience that mirrors the manner in which popular Internet search engines and user-friendly ecommerce applications operate.

    Revealing Information with EXALEAD OnePart

    The EXALEAD OnePart search solution addresses the limitations of other available parts search technologies by extending search capabilities to include multiple types and sources of information—including 2D, 3D, and non-geometric forms of data—and by refining the search experience to make part searches fast and easy.

    Locating a part by its geometric shape is only one step in the process of gathering the information required to determine whether a part is usable or not. OnePart ushers in a new part search paradigm by combining standard search capabilities based on the 3D shape of a part, with natural language text, 2D drawings, existing part metadata, component metadata, normalized metadata, calculated metadata, and semantically linked documents and information. This experience provides you with the deepest penetration into your enterprise-wide legacy data, so you can uncover the potential treasure hidden within it.

     

     

     


    In Part 2, Reuse, we’ll explore the cost of creating new parts, the value of reusing existing parts, and who can benefit.

    Till then, watch the video below to see EXALEAD OnePart in action:

  • Improving Customer Satisfaction with a Customer Engagement Application

    April 3rd, 2014 by Marketing & Co. Customer Relationship Management, Interviews & Commentaries 0

    In order to stay competitive, companies in all industries are eager to engage customers via personalized service.  A 360-degree view of the customer is critical for contact center and frontline sales agents.  Whether they need to answer questions or make sales propositions, the more information they have, and the better they’re able to access it, the faster and more effectively they’re able to serve their customers and prospects.

    This information is often stored in many different locations and formats around the company.  A rapid solution for managing multi-source Big Data is essential for real-time intelligent discovery and analytics.  Powered by CloudView, EXALEAD OneCall complements existing CRM systems.  With Web-friendly usability, training time is lowered and agent turnover improves.  At the same time, OneCall increases first-call resolution rates while decreasing call length to boost agent productivity.  Clearly, these efficiencies all lead to increased customer loyalty and, thus, retention and sales.

    When French complementary insurance provider Eovi Mcd mutuelle wanted to improve the responsiveness and efficiency of its customer service agents interacting with members and prospects via telephone, it called upon EXALEAD OneCall.  In this case study, you’ll learn why Eovi Mcd mutuelle chose OneCall and how the solution will help achieve its business growth objectives.

  • SEEK – Job Ad Website Promotes CloudView

    November 25th, 2013 by Marketing & Co. Big Data, Interviews & Commentaries, News, Powered by Exalead 0

    SEEK, the Melbourne-based job ad website, was featured last week on the Computerworld blog.  Michael Ilczynski, managing director of product development and strategy, explains how the company replaced its existing search technology with CloudView to enhance the user experience. 

    Learn more about how SEEK is adapting its technology to a highly-competitive marketplace:  http://www.computerworld.com.au/article/532069/seek_ramps_up_development_competition_rises/#!

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